Get help with NestKeep

NestKeep helps you organize household inventory, shopping, care routines, reminders, and shared household information.

Contact Support

Email: [email protected]

When contacting us, please include:

• Your NestKeep app version
• Your iOS version and device model
• A short description of the issue and the steps that led to it
• A screenshot, if it helps explain the issue

Please do not send passwords, payment details, or other sensitive information.

Quick Help

Photo or receipt recognition is not working

• Check that your device has a stable internet connection.
• Confirm that NestKeep has permission to use the camera or photo library.
• Try the recognition again, or use manual entry.
• Review recognized details before saving them.

Household sharing or syncing is delayed

• Confirm that you are signed in to iCloud.
• Check the network connection on each device.
• Make sure invited household members have accepted the shared household invitation.